Creating an account is not required to purchase digital licenses from the Good Key Shop platform. Simply provide your email address to receive your digital license key. However, by signing up, you can stay informed about our latest promotions and offers.

The products you purchase from the Good Key Shop platform are digital by nature. After a successful payment, your digital license will be delivered instantly, 24/7, via email, WhatsApp, Messenger, or Telegram.

Yes, you can download your invoice for all your orders from your account dashboard.

Yes, you see final price, all taxes are included.

Yes. We encourage and force all of our customers to register their email address with their specific Microsoft Product Key during the Microsoft online activation. This ensures verification and tracking of their authentic software. By doing this you can be confident the Microsoft product you have purchased is 100% legitimate.

All our software products are 100% legitimate and authentic. They are all covered by our company’s hassle-free money-back guarantee.

We do not create any Product Keys, we simply store the keys provided to us and then automatically allocate them to a customer when an order has been processed. When you collect a code from Good Key Shop, e-system simply grabs a key from our stock, assigns it to your order, and displays it to you. Good Key Shop itself does not generate the codes, our staff upload the codes taken from retail boxes to the our e-system.

As we source large quantities from major corporations and various European procurement channels, we can keep the price extremely low in most cases. Additionally, we deliver all our products digitally, eliminating the shipping costs usually associated with physical products.

We have a professional team on standby that would be able to help assist you with any problems that might occur. Refunds are issued via our Refund Policy, but we are confident that our management and support services are able to remedy any situation to get you satisfied.

Download links are contained within the email containing the license from [email protected]

Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can ask in online chat (24/7) or email.

Credit card security is primarily ensured through 3D Secure (encrypted verification). Your information is encrypted using 256-bit SSL technology and transmitted securely to your bank, preventing access by third parties. During transactions carried out in this secure environment, no institution, organization, or third party—other than you and your issuing bank—can access your information. The credit card transaction page sends your card details directly to the bank’s POS system, and the transaction result is communicated to you. Credit card information is never transmitted via email or similar methods. Even our company officials do not have access to your data.

Yes, all software licenses are suitable for personal use.

Yes, all software licenses are suitable for corporate use.

We offer discounts on bulk purchases. You can contact our Customer Service to learn more about discounts and promotions. Additionally, you can join the Good Key Shop Affiliate Program.

If the digital license information you purchased has not been delivered to you, you are entitled to a refund. Since delivered digital licenses are single-use, they cannot be returned by nature. However, if you encounter any issues, we provide 100% support to resolve them.

ESD stands for “Electronic Software Delivery,” indicating the process where software products are delivered digitally over the Internet instead of physically on media like DVDs or USB drives. Customers receive a download link and, if necessary, a product key via email after purchase, enabling them to download and activate the software directly. This allows for quick availability and installation without waiting for shipping.

With these payment methods, it may take some time for the payment to be credited by the payment provider and for the shop to receive confirmation—this process usually takes up to 24 hours but is not the norm. We will ship your goods as soon as we receive the payment confirmation from the provider.

Please check your spam or junk folder first. If nothing is found there either, please contact us. We will promptly address the issue. Unfortunately, there are occasions where typos in the email address occur or email delivery fails.

Yes, the traditional Microsoft Office 2021 package includes the local versions of Word, Excel, PowerPoint, and Outlook. Starting from the Professional Edition, Access and Publisher are also included.

The difference between Professional Plus and Microsoft Office Standard lies in the included applications. While Microsoft Office Standard offers the same basic package as Microsoft Office Professional, Access and Publisher are missing in Microsoft Office Standard.

Yes, Microsoft Office 2021 is compatible with previous versions and can open, edit, and save documents created with older versions of Microsoft Office. However, new features in Microsoft Office 2021 may not be available in older versions.

All our products come with a lifelong subscription. They can only be activated once, and after activation, it is not possible to re-activate them in the event of computer formatting or significant hardware replacement. The warranty period is lifelong.

Compared to older versions, Microsoft Windows 11 features a new and highly intuitive interface. Additionally, this operating system offers numerous functionalities that significantly improve workflow. Furthermore, enhanced security is provided thanks to modern features. Microsoft Windows 11 is designed to allow users to work more efficiently with less stress. Therefore, the transition can be worthwhile for anyone currently using Microsoft Windows 10 or one of the many older versions.